⚠️ Important: Before You Delete Your Account
Please note that deleting your account is permanent and irreversible. This action will:
- Permanently delete all your inventory data (products, sales, purchases)
- Remove all vendor and customer information
- Delete your shop details and settings
- Cancel any active subscriptions
- Remove your account from our systems within 30 days
We recommend exporting your data before requesting deletion.
How to Request Account Deletion
To request deletion of your Smart Inventory account and associated data, please send an email to our support team:
📧 Email Request
Send an email to our support team:
📧 Send Deletion Request EmailOr manually email: tuhin458@gmail.com
Include in your email:
- Subject: "Account Deletion Request"
- Your registered email address or phone number
- Confirmation that you want to permanently delete your account
- Reason for deletion (optional, helps us improve)
What Happens After You Request Deletion?
📅 Timeline
- Email Request: We will process your request within 48 hours
- Account Deletion: Your account will be deactivated immediately upon confirmation
- Data Removal: All data will be permanently removed from our systems within 30 days
✅ What Gets Deleted
- Your account credentials (email/phone number)
- All inventory data (products, stock levels, pricing)
- All transaction records (sales and purchases)
- Vendor and customer information
- Shop details and settings
- User preferences and app settings
- Any uploaded images or documents
- Subscription information
Data Retention for Legal Compliance
Please note that we may retain certain information as required by law for:
- Tax and accounting purposes (transaction records may be retained for up to 7 years)
- Legal compliance and dispute resolution
- Fraud prevention and security
This retained data will be anonymized where possible and kept securely with restricted access.
Alternatives to Account Deletion
If you're not sure about permanently deleting your account, consider these alternatives:
- Export Your Data: Download all your data before deletion (Settings → Export Data)
- Downgrade to Free Plan: Cancel your subscription but keep your account
- Temporary Break: Simply stop using the app - your data will remain safe
- Contact Support: We're here to help with any issues you're experiencing
Need Help?
If you have questions about account deletion or need assistance, please contact us:
- Email: tuhin458@gmail.com
- Response Time: Within 24-48 hours
📄 Related Policies
For more information about how we handle your data, please review:
- Privacy Policy
- Terms of Service (if available)